Last Modified: October 10, 2026
This Privacy Policy describes how Cognitia AI, Inc. ("we", "us," "our") collects, uses and discloses information about individuals who use our website (https://www.cognitia-ai.com) to access the free version of our product or Cognitia Pro and other paid versions, other applications, services, tools and features, or who otherwise interact with us (collectively, the "Services").
This Privacy Policy describes how Cognitia AI, Inc. ("we", "us," "our") collects, uses and discloses information about individuals who use our website (https://www.cognitia-ai.com) to access the free version of our product or Cognitia Pro and other paid versions, other applications, services, tools and features (including our mobile App, optional desktop companion / local device integration, cloud desktop and browser-agent features, and connected access you authorize for apps and companies), or who otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Policy, we are the data controller, and "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, job applicant, representative of a company with whom we do business, or another individual whose information we have collected pursuant to this Privacy Policy. The Services are intended only for individuals who are 18 or older. Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
We may modify this Privacy Policy from time to time, in which case we will update the "Last Modified" date at the top of this Privacy Policy. If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the Services.
Collection and Use of Your Information
When you use or access the Services, we collect certain categories of information about you from a variety of sources.
Information You Provide to Us
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes: • Basic contact details, such as name, address, phone number, and email ("Contact Information"). We use this information where necessary to perform our contract with you to provide the Services, and to communicate with you (including, with your consent where required, to tell you about certain promotions or products or services that may be of interest to you). • Account information, such as name, username, email and password ("Account Information"). We use this information where necessary to perform our contract with you to provide the Services and to maintain and secure your account with us. You are responsible for keeping your account credentials safe. We recommend you do not share your access details with anyone else. If you believe your account has been compromised, please contact us immediately at contact@cognitia-ai.com. • Payment information, such as credit or debit card information and billing address, which we collect using a third party payment processor ("Payment Information"). We use this information where necessary to perform our contract with you to process your payment and provide the Services. • Applicant details, such as information included in your resume or CV, references, and job history ("Applicant Information"). We use applicant details in our legitimate interests to process your application for employment and to evaluate your candidacy. • Your input and output, such as questions, prompts and other content that you input, upload or submit to the Services, and the output that you create, and any collections or pages that you generate using the Services ("Service Interaction Information"). This content may constitute or contain personal information, depending on the substance and how it is associated with your account. We use this information where necessary to perform our contract with you to generate and output new content as part of the Services. If you make content publicly available or share content with third parties, please note that it may be stored, displayed, reproduced, published, or otherwise used or disclosed without your permission, and may or may not be attributed to you. • Memory derived from your use of the Services, such as facts and context we store so the Services can remember and search ("Memory Information"). We use Memory Information where necessary to perform our contract with you to provide memory, personalization, search, and connected access you authorize. • Health and wellness data from a health platform you choose to connect through our mobile App, or a health-related note you save yourself ("Health Information"). We use Health Information where necessary to perform our contract with you to provide insights you request. We do not use Health Information to create, train, improve, or fine-tune AI models, and we do not use it for advertising. We share it only with an app or company you authorize, so that product can be personalized for you, and with service providers that help us operate the Services. • Photos and media data, such as images and associated metadata (including date, time, and location if available) from your device's photo library that you choose to sync with the Services through our mobile App ("Photos Information"). We use Photos Information where necessary to perform our contract with you to provide personalized memory and context features as part of the Services. • Location information from device features you enable, such as significant locations or place visits synced through our mobile App, in addition to location metadata that may be embedded in Photos Information ("Location Information"). We use Location Information where necessary to perform our contract with you to provide place-aware memory and context features. • Content shared via the share extension on your mobile device, such as text, URLs, images, or other content that you choose to send to the Services through the operating system's share functionality ("Shared Content"). We use Shared Content where necessary to perform our contract with you to ingest and process the shared materials as part of the Services. • Network relay information, when you choose to set up Cloud Sync on your iPhone, such as device identifiers and connection diagnostics needed to route only the destinations you enable ("Network Relay Information"). We do not use this information to read the contents of your other traffic. We do not sell Network Relay Information, we do not disclose it to third parties, and we do not use it to train AI models. You can turn the feature off, and remove the device, at any time in the App. • Identity data you choose to enroll, such as face or voice samples used for optional identity features ("Identity Information"). We use Identity Information where necessary to perform our contract with you to provide those features. Where applicable law treats certain Identity Information as biometric or special-category data, we process it based on your consent or another applicable legal basis. We retain it only while enrollment remains enabled. If you disable enrollment or delete your Account, we delete Identity Information from production systems within 30 days, except where we must retain information to resolve a dispute, comply with law, or protect safety and security. We do not sell Identity Information and we do not use it to train AI models. • Device and desktop companion data you choose to sync through our optional local device integration, such as local files or on-screen context you authorize ("Device Companion Information"). We use it where necessary to perform our contract with you to provide those features. If you authorize an app or company, we may include this information only to the extent you allowed, so that product can be personalized for you. • Cloud desktop and browser-agent session data when you use hosted desktop or browser-agent features, such as page contents, screenshots, form-fill actions, cookies or site credentials you choose to store in that environment, and related logs needed to run, debug, and bill the session ("Cloud Desktop Information"). We use Cloud Desktop Information where necessary to perform our contract with you to provide those features. • Any other information you choose to include in communications with us when necessary to perform our contract with you, for example, when sending a message through the Services ("Other Information You Provide").
Information Collected Automatically
We and certain third parties also automatically collect certain information about your interaction with the Services ("Usage Data") through the use of cookies, pixels, tags and other tracking technologies ("Tracking Technologies"). Usage Data includes: • Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address. • Location information, such as approximate location derived from IP address. • Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data, interactions with marketing emails, and onboarding and product analytics events. We use Usage Data in our legitimate interests to tailor features and content to you, run analytics and measure and better understand user interaction with the Services, and we may permit third parties to use Usage Data for such purposes. For more information on how we use Tracking Technologies and your choices, see the section below, Cookies and Tracking Technologies.
Information Collected From Other Sources
We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes: • Analytics data we receive from analytics providers such as Google Analytics ("Analytics Information"), which we use in our legitimate interests to understand your interaction with, and improve, our Services. • Information we receive from career websites, such as LinkedIn, Monster, or Indeed, which we use in our legitimate interests to process your application for employment ("Employment Information"). • Information we receive from business partners and other companies that we partner with to provide you with free or discounted access to the Services or other offers or promotions, which we use in our legitimate interests to provide you with free or discounted access to the Services ("Partner Information"). • Information we receive when you choose to link any third-party platforms to your account, such as when you sign into your account through Google or Apple ("Third Party Platform Information"). We use this information only where necessary to perform our contract with you, to maintain your account and login information and to provide you with the Services, including to generate and output new content. Third Party Platform Information may include your name, profile picture, and email address. • Information from publicly accessible sources, such as information that's publicly available online (like articles, websites, and journals) or from other public sources, which we use where necessary to perform our contract with you ("Public Information"). • Email, calendar, contacts, and reminders information when you connect a mail or calendar account or sync device contacts and reminders ("Email Service Information"). We use this information where necessary to perform our contract with you to provide search, memory, and connected access you authorize. We do not use it to train AI models. If the account is a Google account, we use and disclose that information only as described in "Google User Data" below. • Financial account information when you link financial institutions through a financial-data provider you choose ("Financial Information"). We use it where necessary to perform our contract with you to provide budgeting and assistant features for you. We do not use it to train AI models. We do not sell it. If you authorize an app or company, we may include this information only to the extent you allowed, so that product can be personalized for you. • Files and file metadata when you connect a cloud storage account or upload files ("Cloud File Information"). We use it where necessary to perform our contract with you to provide search, memory, and connected access you authorize. We do not upload, edit, move, share, or delete files in those services on your behalf unless you ask us to in a feature that says so. Google Drive is also described in "Google User Data" below. • Social, messaging, and media information when you connect an account or upload a backup or archive you exported yourself ("Social and Messaging Information"). • Media you choose to add, such as transcripts or recordings you upload ("Media Ingest Information"). In addition to the specific uses described above, we may use any of the above information as described in "How We Use Your Information" below, except that Google user data is used only as described in "Google User Data." Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links. To the extent the laws in your jurisdiction do not recognize the legal basis of legitimate interest or another legal basis specified above for a particular purpose, you consent to the processing of your personal data for that purpose through using the Services.
This section applies only to data Cognitia AI, Inc. receives from Google APIs when you connect a Google account to Cognitia (the application at https://www.cognitia-ai.com). It does not apply to information we receive from other providers. Cognitia's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
What Google user data we access
You choose which Google products to connect. We request read-only access. We do not send Gmail messages, and we do not create, edit, move, share, or delete Calendar events, Contacts, Tasks, or Drive files. Depending on the permissions you grant, we may access: • Google account identity (Sign-In): name, email address, and profile picture, used to create or link your Cognitia account. • Gmail (gmail.readonly): message headers and bodies, labels, thread metadata, and attachments as needed to index mail you authorize so you can search it in Cognitia. • Google Calendar (calendar.readonly): event titles, times, locations, descriptions, and attendees, so your schedule is searchable in Cognitia. • Google Contacts / People (contacts.readonly): names, email addresses, phone numbers, organizations, and job titles, so people mentioned in mail and calendar can be resolved. • Google Tasks (tasks.readonly): task titles, notes, due dates, completion status, and list names, so reminders are searchable. • Google Drive (drive.readonly): file names, metadata, and file content (including Docs, Slides, and PDFs you already keep in Drive), so those files are searchable in Cognitia. The narrower drive.file scope is not sufficient because it covers only files this app created, not your existing Drive library. We obtain this data through Google OAuth after you click Connect or Add for that product. Contacts and Tasks may be added later through incremental authorization; a Gmail connection does not by itself grant Contacts or Tasks access.
How we use Google user data
Notwithstanding anything else in this Privacy Policy, Cognitia uses information received from Google APIs only to provide or improve user-facing features of this application that are prominent in the Cognitia user interface. Those features are: • Connecting your Google account and showing connection status. • Syncing and storing the authorized Gmail, Calendar, Contacts, Tasks, and Drive data in your Cognitia account so you can see, search, and manage it. • Answering questions you ask in the app using relevant context from that data. • Connected access you turn on: when you authorize an app or a company, we may use Google user data (and memory derived from it) so that product can be personalized or improved for you. You start that access. You can revoke it. "Google user data" in this section includes the raw Google API data and memory or other derived data created from Google APIs. We do not use Google user data for advertising or marketing (including retargeting, personalized ads, or interest-based ads); to sell it; to determine creditworthiness; or to create, train, improve, or fine-tune artificial intelligence or machine learning models (ours or a third party's). Personalization and memory operate so the app works for you; they are not model-training pipelines.
How we share, transfer, or disclose Google user data
We do not sell Google user data. We do not transfer or disclose it to third parties except as permitted by the Google API Services User Data Policy Limited Use requirements: • Service providers who process it on our behalf solely to provide or improve the user-facing features listed above, including hosting, search, and AI inference that generates a response or completes a job you initiated. Those providers may not use the data for any other purpose, including advertising or training models, and may retain it only as needed to complete the job. • An app or company you explicitly connect, only after you authorize that access, and only to personalize or improve their product for you. That is a user-facing Cognitia feature you turned on. • As required to comply with applicable law, respond to lawful process, or protect security, integrity, or users. • As part of a merger, acquisition, or sale of assets, only with notice as required by law, and still subject to these Limited Use restrictions. Cognitia employees and contractors do not read Google user data except: with your affirmative consent; as needed to provide the product you requested after you have lost access (for example account recovery you initiate); or as needed for security, abuse, or legal investigations, in each case as permitted by Limited Use.
How we protect Google user data
OAuth tokens and Google user data are stored in our production systems and those of our service providers. We encrypt data in transit using TLS 1.2 or greater and apply encryption at rest, access controls, and commercially reasonable administrative and organizational measures designed to protect confidentiality. We cannot guarantee perfect security.
Retention and deletion of Google user data
We retain Google user data while your account is active and the relevant Google product remains connected, as needed to provide search, memory, and connected access you authorize. You can disconnect Gmail, Calendar, Contacts, Tasks, or Drive in Cognitia Account / integration settings. Disconnecting stops further Google API access and new sync for that product. You can also revoke Cognitia's access in your Google Account permissions (https://myaccount.google.com/permissions). You may delete stored memory in the product, revoke connected access, or delete your Cognitia Account. When you delete your Account, we aim to delete your personal information, including Google user data, from production systems within 30 days, except where we must retain information to resolve a dispute, comply with law, or protect safety and security. Residual copies may persist for a limited period in backups or logs before they are purged.
Except for Google user data, which is used only as described in "Google User Data" above, we use the information we collect to: • Provide, operate, personalize, and improve the Services, including chat, memory, search, optional device and hosted-desktop features, connected access you authorize, billing, and customer support. • Use connected accounts and stored memory to fulfill your requests, including by sending necessary context to third-party AI providers as described below. • Run product analytics, safety monitoring, troubleshooting, and testing. • Process payments, subscriptions, and credits. • Send service and, where permitted, marketing communications. • Comply with law, enforce our Terms of Service, and protect the Services, our rights, and the rights of users and others. We do not use your personal information to create, train, improve, or fine-tune artificial intelligence or machine learning models. Personalization and memory features use your data to operate the Services for your account; they are not model-training pipelines. Google user data is used only as described in "Google User Data" above. Finally, we may, in our legitimate interests, deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you ("Deidentified Information") (or we may collect information that has already been deidentified/anonymized), and we may use such Deidentified Information for any purpose. This deidentification sentence does not apply to Google user data or to any data derived from Google APIs; we do not deidentify Google user data for unrelated purposes, and we do not use it beyond "Google User Data" and Limited Use. To the extent we possess or process any other deidentified information, we will maintain and use such information in deidentified/anonymized form and not attempt to reidentify the information, except solely for the purpose of determining whether our deidentification/anonymization process satisfies legal requirements.
Cognitia utilizes third-party artificial intelligence and machine learning services to power the core features of our Services, including generating responses, processing files, running batch extraction or synthesis jobs, providing voice features, and providing personalized assistance. We continuously evaluate AI providers and their models to deliver the highest quality experience to our users.
AI Service Providers
We use large language models and related AI services hosted by third-party providers. We may add, remove, or change providers from time to time to improve quality, reliability, or cost.
Data Sent to AI Service Providers
When you use AI-powered features of our Services, the following categories of data may be transmitted to our AI service providers to generate responses and fulfill your requests: • Messages and prompts you submit through the chat interface. • Files, images, and documents you upload for processing or analysis. • Profile information and directives you have configured, used to personalize AI responses. • Contextual information from connected accounts and memory, only when relevant to your request and only from sources you have authorized. If that context includes Google user data, we send it only to provide the user-facing feature you requested, in accordance with "Google User Data" and Limited Use. • For background jobs needed to operate the Services, request and response payloads may be stored temporarily to complete and audit those jobs. We send only the data necessary to fulfill your specific request or job. We do not send your full account credentials or payment card information to AI service providers.
How Your Data Is Protected
All data transmitted to AI service providers is encrypted in transit using TLS 1.2 or greater. We maintain contractual agreements with our AI service providers that prohibit the use of your data to train their models. Our AI service providers are required to process your data solely for the purpose of generating responses to your requests (or completing the authorized job) and are contractually obligated to delete your data after processing, in accordance with their data retention policies. We likewise do not use data returned from or sent to these providers to train Cognitia models.
System and OS Integrations
When you enable optional operating-system features (such as App Intents, share extensions, health, photos, location permissions, or assistant / Apple Intelligence-style extensions where available), the Services may receive queries or content through those system surfaces and return answers based on Memory Information and other data associated with your account, subject to the permissions you grant on your device.
Optional desktop companion, cloud desktop, and browser-agent features let the Services act on websites or a computer you authorize, such as opening pages or completing steps you request. These features run when you start them or when a task you set up requires them. They are not an always-on capture of your entire device unless you turn on a capture setting. You can stop a session with the in-product controls. Depending on the permissions you grant, we may process page or screen content, local files you allow, credentials you choose to store in a hosted session, and logs needed to operate, debug, and bill the session. Processing may occur on your device, in our hosted environment, and with AI providers as described in "Third-Party AI Services." We do not use Device Companion Information or Cloud Desktop Information to train AI models. Secrets you do not submit remain your responsibility to exclude. Support staff do not review session contents except as needed for security, abuse, billing disputes, or as required by law. Session artifacts are retained only as long as needed to complete the request, show recent history you can inspect, and meet the retention criteria in "Data Security and Retention." You can disconnect these features in Account or Local Device settings.
Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser or limit cross-site tracking; however, blocking or deleting cookies may cause some of the Services, including certain features and general functionality, to work incorrectly. If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.
To opt out of tracking by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
Your browser settings may allow you to transmit a 'do not track' signal. Like many websites, our website is not designed to respond to such signals. To learn more about 'do not track' signals, you can visit http://www.allaboutdnt.com/.
We may disclose your information to third parties subject to this Privacy Policy, including the following categories of third parties. Google user data is disclosed only as described in "Google User Data." • Company Group: Our affiliates or others within our corporate group, in accordance with our contract with you, and for internal administration or support purposes, in our legitimate interest to run a successful business and in order to provide our Services. • Service Providers: Vendors who help us provide the Services, including hosting, storage, search, AI inference (see "Third-Party AI Services"), security, analytics, payment processing, and financial-account linking. • Business Partners: Third parties through whom you receive access to our Services, including via use of a promotion code or other method provided by such business partners, in our legitimate interest to provide you with free or discounted access to our Services. • Other Third Parties, including other users: Third parties to whom you request or direct us to disclose information, such as login integrations or content you choose to share. We do this as necessary for the performance of a contract, or in our legitimate interest to provide you with the Services, or with your consent. • Authorized apps and companies: When you connect an app or a company, they may receive Memory Information and related context you allow so they can personalize or improve their product for you. You start that access. You can change or revoke it. This is a user-facing feature of the Services, not a sale for advertising. Google user data is included only as described in "Google User Data." • Professional Advisors: As necessary, we will share your personal data with professional advisors such as auditors, law firms, or accounting firms. • Business Transactions: We will share personal information with a prospective buyer, seller, new owner, or other relevant third party as necessary while negotiating or in relation to a change of corporate control such as a restructuring, merger, asset sale or purchase, bankruptcy or other business transaction or re-organization. We do this in our legitimate interest to run a successful and compliant business, and as required by applicable law. We may also disclose your information as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users. We do this in our legitimate interest to protect our Service and business and to comply with applicable law.
Social Features
Certain features of the Services may allow you to initiate interactions between the Services and third-party services or platforms you choose ("Social Features"). Social Features include pages we operate on those platforms and accounts you connect. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. For more information, see the section below, Third Party Websites and Links.
Third Party Websites and Links
We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
The Services are for individuals who are 18 years of age or older. We do not seek or knowingly collect personal information from anyone under 18. If we become aware that we have collected information about a person under 18, we will make commercially reasonable efforts to delete such information and the associated Account. If you believe we have collected personal information from someone under 18, contact us using the information below.
We implement commercially reasonable technical, administrative, and organizational security measures designed to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measures are impenetrable, and we cannot guarantee "perfect security." Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information. We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy. When determining the length of time to retain your information, we consider the following criteria: • Whether we need the information to continue to provide you the Services (e.g., maintaining your Account Information while your account is active). • Whether you have requested deletion of your information. When you delete specific memory items in the Services, we mark them deleted and remove them from active product use; residual copies may persist for a limited period in backups, logs, or processing queues before they are purged. When you delete your account, we aim to delete your personal information from our production systems within 30 days, except where we must retain information to resolve a dispute, enforce our agreements, comply with legal, tax, or accounting obligations, or protect safety and security. • Whether we need to retain the information to resolve a dispute, enforce our contractual agreements, or comply with applicable legal, tax, or accounting obligations. • Whether the information is needed to prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products (e.g., retaining information about accounts that violated our policies). • The amount, nature, and sensitivity of the information, and the potential risk of harm from unauthorized use or disclosure. When your information is no longer required, we will destroy, delete, erase, or convert it into an anonymized form as permitted or required under applicable laws.
Your personal information may be transferred to, stored, and processed in the United States or other countries where our servers, service providers, or affiliates are located. These countries may have data protection laws that are different from the laws of your country of residence. When we transfer personal information outside the European Economic Area ("EEA"), the United Kingdom ("UK"), or Switzerland, we rely on valid transfer mechanisms to comply with applicable data protection law, including: • Standard Contractual Clauses ("SCCs") as approved by the European Commission pursuant to Article 46(2)(c) of the GDPR, and the UK International Data Transfer Addendum to the SCCs, where applicable. • Adequacy decisions issued by the European Commission or the UK Secretary of State, as applicable, recognizing that a country provides an adequate level of data protection. Regardless of where your information is processed, we apply the protections described in this Privacy Policy. For more information or to obtain a copy of the appropriate safeguards we have in place, please contact us at contact@cognitia-ai.com.
If you are located in the EEA, UK, or Switzerland, we process your personal information based on the following legal bases under applicable data protection law: • Contract: Where processing is necessary to perform our contract with you to provide the Services, such as processing your Account Information to maintain your account, processing your Payment Information to handle subscriptions, and processing your Input to generate Output. • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights. This includes improving and developing our Services (without using your personal information to train AI models), conducting research, ensuring the safety and security of our Services, preventing fraud, and sending service-related communications. • Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject, such as retaining financial records or responding to lawful government requests. • Vital Interests: In rare circumstances, where processing is necessary to protect your vital interests or those of another person. To the extent the laws in your jurisdiction do not recognize any of the legal bases specified above for a particular purpose, you consent to the processing of your personal data for that purpose through your use of the Services.
Depending on where you live, you may have some or all of the rights listed below in relation to personal information that we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. • Right to Access / Know. You may have a right to request access to personal information that we hold about you, or to request information about our collection, use and disclosure of your personal information, such as the categories of personal information we have collected or disclosed for a business purpose. • Right to Delete. You may have a right to request that we delete personal information we maintain about you. • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you. • Right of Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party. Export tools may be available in the product for certain Memory Information. • Restriction of Processing. You may have the right to ask us to stop, suspend or restrict our processing of personal information. • Objection. You may have the right to object to our processing of personal information. • Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time by contacting us at contact@cognitia-ai.com. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, and that where you withdraw your consent, we may not be able to deliver the expected service to you. You may choose to stop receiving personalized advertising or marketing promotions from us when using the Services by contacting us at our email address provided below. You may exercise any of these rights by contacting us using the information provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address and government issued ID, before providing a substantive response to the request. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. If we deny your request, you may appeal our decision by contacting us using the information provided below. You may request to delete your account through the settings page or by contacting us at contact@cognitia-ai.com. If you delete your account, we aim to delete your personal information from our production systems within 30 days, subject to the retention exceptions above.
Cognitia AI does not sell your personal information for money, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act ("CCPA"), the California Privacy Rights Act ("CPRA"), or other applicable state privacy laws. When you connect an app or a company, we disclose Memory Information and related context you allow so they can personalize or improve their product for you. Connecting is not a listing for sale. You start that access. You can revoke it. Google user data is included only as described in "Google User Data." When you revoke access, we stop new disclosures to that party; information already disclosed may remain with the recipient subject to their obligations and applicable law. We may disclose personal information to our service providers and business partners solely as described in the "Disclosure of Your Information" section. Those disclosures are made to provide and support the Services and are not sales or sharing for advertising. If you are a California resident, you have the right to request information about our data practices and exercise additional rights under the CCPA/CPRA, as described in the "Your Rights and Choices" section above. We will not discriminate against you for exercising any of these rights.
Should you have any questions about our privacy practices or this Privacy Policy, including personal data processing, please email us at contact@cognitia-ai.com. If you have complaints about how we process your personal information, please contact us at contact@cognitia-ai.com and we will respond to your request as soon as possible. You may also write to us at: Cognitia AI, Inc. 415 Mission Street San Francisco, CA 94105 United States If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the country in which you live or work or where you think we have infringed data protection laws. If you reside in the European Economic Area, you can reach out to your local supervisory authority. If you reside in the United Kingdom, you can reach out to the Information Commissioner's Office (ICO). If you reside in Switzerland, you can reach out to the Federal Data Protection and Information Commissioner (FDPIC).