Frequently Asked Questions

Cognitia is a personal memory layer you own. It connects the accounts and files you choose so you can search and use that context in Cognitia or in an app or company you authorize. The product is your memory, not another chat wrapper.

Cognitia is not competing to be the best chat UI, the best base model, enterprise search, or a hardware lifelog. Built-in chat and Memory Explorer are ways to interact with and inspect your memory; they are surfaces. The asset is the portable graph you control.

Platform assistants keep context inside their own product. Cognitia is a memory layer across the services you connect. You can inspect and delete it, and you can let an app or company you choose use it to personalize their product for you. See /compare. We do not publish fake benchmarks.

When you connect sources or upload backups you exported yourself, Cognitia stores memory so the Services can remember and search. You can review and delete what is stored. Details are in the Privacy Policy.

No. Cognitia does not use your personal data to create, train, improve, or fine-tune AI models. Personalization and memory features use your data to operate the Services for your account. Third-party model providers that power inference are contractually restricted from training their foundation models on your data. Details are in the Privacy Policy.

You choose which sources to connect, can disconnect them, and can review, edit, or delete memory in the product. Data is encrypted in transit and at rest. You can revoke connected access anytime. For legal detail, see Privacy Policy and Terms.

You can connect email, calendar, files, finance, social, and device features you enable, or upload backups you exported yourself. Availability varies by plan. See Pricing and in-app settings.

Memory Explorer is where you review and manage stored memory, including deleting what you no longer want. It is part of the Data Platform, not a separate product.

The Memory Brief is a periodic digest of meaningful changes, facts that became untrue (with sources so you can confirm or restore them in the Audit Log), and contradictions in your graph (for example weekly), delivered in-app and optionally by email or push when configured. It turns memory from pull-only into a retention habit. Empty weeks and inactive accounts are skipped so you are not spammed.

Memory Cards are user-approved, citeable projections of who you are / what you are working on — for intros, LinkedIn, or agents — without opening your full graph. You draft and edit the card, share a public link while it is live, and revoke anytime. They are consent-scoped shares, not a dump of raw sources.

Connect Cognitia to an app you use. After you approve access, that app can use your memory to personalize its product for you. You can revoke anytime. The same connected-access product is how a company you choose can query your memory. Start from For Developers or the Data Platform.

The Desktop Companion can use on-device context you enable, such as local files. You can stop or disconnect it anytime. Download and pair from Local Device in the product.

Subscriptions fund graph storage, retrieval, and MCP usage. Plans allocate monthly credits for messages, tool calls, and related AI work; heavier tools cost more credits. Exact tiers, prices, and feature gates are on the Pricing page and in Account settings — those pages are the source of truth, not third-party reviews. Cancel anytime from Account; you keep the plan until the end of the billing period, then revert to free while your data and connections remain unless you delete them.

Cognitia routes inference internally across third-party providers depending on the task (chat, extraction, background jobs). There is no in-product model picker; you do not choose or see which model handled a request.

Yes for browsing: a server-side browser agent can navigate sites, fill forms, and complete multi-step flows without a required browser extension. Generating Word/Excel/PowerPoint/PDF files from chat is turned off. Search and sync connected Drive, OneDrive, or Dropbox for memory. These sit on top of your memory layer.

Connected access lets an app or a company you choose query your memory so they can personalize their product for you. You control what they can use and can revoke it. Connecting is not a data sale. See the Data Platform when available on your account.

Disconnect any integration from the product. Use Memory Explorer and account settings to edit or delete memory and revoke connected access. Account deletion removes associated data as described in the Privacy Policy.

Prefer Cognitia-owned pages: this FAQ, Pricing, Compare, Methodology, Privacy, Terms, Docs, and For Developers. Unsolicited affiliate or “review farm” articles often invent pricing, models, or partnerships. If a claim does not match those pages, treat it as inaccurate. Methodology explains how the compare matrix is rated and when we will (and will not) cite benchmarks. Machine-readable summary for answer engines: /llms.txt.